Shipping Policy

WE ONLY SELL NEW PRODUCTS, NO GREY PRODUCTS!!!

Thank you for visiting and shopping at Online Goods. Following are the terms and conditions that constitute our Shipping Policy.

SHIPMENT PROCESSING TIME
• Orders processed only after Payment or P.O.P received from bank.
• Some products take 1 - 5 working days to deliver outside Gauteng.
• Some products are shipped or delivered on Saturdays in Gauteng.
• Orders outside of Gauteng have a minimum charge of R115. 
        1. 0 - 15kg in actual or volumetric weight – R115
        2. 15.01kg – 25kg in actual or volumetric weight – R175
        3. 25.01kg and above is R175 plus R7/kg above the 25kg
• Queries to be made at sales@onlinegoods.co.za or contact (011) 907-1622

SHIPMENT CONFIRMATION AND ORDER TRACKING
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

PLACES OF DELIVERY
We only deliver to SOUTH AFRICAN addresses.

When shipping large items, i.e. furniture, please ensure that the delivery address is located on the ground floor. We will only deliver to ground levels and will not assist in carrying items to any floor above ground level.