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PLEASE NOTE THAT WE ARE MAKING CHANGES TO OUR "WEBSITE" E&O EXCL. FREE DELIVERY IN GAUTENG OVER R1000 REFER TO OUR SHIPPING POLICY
PLEASE NOTE THAT WE ARE MAKING CHANGES TO OUR "WEBSITE" E&O EXCL.. FREE DELIVERY IN GAUTENG OVER R1000 REFER TO OUR SHIPPING POLICY

Stock & Shipping Policy

STOCK & SHIPPING POLICY
Products that show a quantity by the product gets updated daily on our system. Products that show a quantity of 5> available must please be checked with our offices for availability as we need to CONFIRM stock with our supplier. Products that do not show a quantity next to it must also please be verified with us as well.  Call us on (011) 907-1622 for any queries. 

SHIPPING RATES
GAUTENG
Orders under a R1000 is R85 Shipping
Orders above a R1000 is Free Shipping
C.O.D, CARD PAYMENTS available with the 15km radius from PTA and JHB CBD
Orders out of a 15km Radius from PTA and JHB CBD cannot be C.O.D due to us using The Courier Guy to Ship to the Clients and a R125 shipping cost will apply. They do not accept payment on our behalf

OUTSIDE GAUTENG
We cannot do C.O.D outside of Gauteng as The Courier Guy cannot accept payments on our behalf. So we will need payment before order can be shipped.

Queries to be made at sales@onlinegoods.co.za or contact (011) 907-1622 regarding which products can be collected SAME DAY.

SHIPMENT PROCESSING TIME - GAUTENG
We will always deliver same day if possible otherwise see the MAP above. Areas marked in ORANGE delivery is 2-3 working days. Areas marked in BLUE delivery is 2-4 working days. Certain BRANDS such as Bosch Home, ALVA and other suppliers can take between 5 - 7 working days to deliver due to staff shortages because of COVID19.

PAYMENTS
Orders being delivered or couriered are processed only after Payment reflects in our "BANK ACCOUNT" due to criminal behavior.

SHIPMENT PROCESSING TIME - OUTSIDE GAUTENG
Delivery in 2 - 7 Working Days, Product Dependent.

NATIONAL SHIPPING CHARGES (OUTSIDE GAUTENG)
Will be calculated at checkout. (PLEASE CHECK WITH US IF THE PLACE OF RESIDENCE APPEARS ON THE BELOW LIST).

Some RURAL areas do charge a surcharge that can only be given once enquired or when the order is already placed. The places that a surcharge is payable is etc:
Calvinia
Springbok

Should you have placed an order and paid. And your area charges a surcharge, we will notify you A.S.A.P. You may either pay the surcharge or we will refund IMMEDIATELY with the payment method that was used.

SHIPMENT CONFIRMATION AND ORDER TRACKING
You will receive a Shipment Confirmation, Whatsapp, SMS, Email once your order has shipped containing your tracking number(s) and regular updates.

QUERIES
Queries to be made at sales@onlinegoods.co.za or contact (011) 907-1622

PLACES OF DELIVERY
We only deliver to SOUTH AFRICA addresses.