Shipping Policy

Thank you for visiting and shopping at Online.

SHIPMENT PROCESSING TIME - GAUTENG
Products that are marked ***AVAILABLE FOR IMMEDIATE COLLECTION, can be collected at our offices without prior order placement or notification. If ordered by 09h30 it will be delivered same day as well, if it is within a 20km radius from JHB CBD and Pretoria CBD. Areas located outside the 20km radius will be delivered the next day either by Courier or Our own drivers.

Products that are not labelled ***AVAILABLE FOR IMMEDIATE COLLECTION can be delivered either SAME DAY or NEXT DAY. Please enquire to get the correct delivery date.

Orders being delivered are processed only after Payment or P.O.P received from "BANK" directly, when C.O.D chosen we will verify the order before fulfillment.

Delivery takes 1-3 working days

Queries to be made at sales@onlinegoods.co.za or contact (011) 907-1622 regarding which products can be delivered SAME DAY, that are not marked as ***AVAILABLE FOR IMMEDIATE COLLECTION.

GAUTENG - COD
We will make contact as soon as a order is marked as GAUTENG - COD to verify the order. Orders processed only after confirmation with the Client either by Whatsapp, SMS, Email or Telephonically.

Areas that are within a 20km radius from JHB and PTA CBD qualify for C.O.D and delivery is same day on selected products. (Monday to Friday).

Areas that are further than the 20km radius from JHB and PTA CBD do not qualify for C.O.D and delivery is the next day (Monday to Friday).

Queries to be made at sales@onlinegoods.co.za or contact (011) 907-1622 regarding which products can be collected SAME DAY.

SHIPMENT PROCESSING TIME - OUTSIDE GAUTENG
Orders processed only after Payment or P.O.P received from "BANK" directly.
Delivery in 2 - 5 Working Days, Product Dependent

NATIONAL SHIPPING CHARGES (OUTSIDE GAUTENG)
Will be calculated at checkout.

SHIPMENT CONFIRMATION AND ORDER TRACKING
You will receive a Shipment Confirmation, Whatsapp, SMS, Email once your order has shipped containing your tracking number(s) and regular updates.

QUERIES
Queries to be made at sales@onlinegoods.co.za or contact (011) 907-1622

PLACES OF DELIVERY
We only deliver to SOUTH AFRICA addresses.

When shipping large items, i.e. furniture, please ensure that the delivery address is located on the ground floor. We will only deliver to ground levels and will not assist in carrying items to any floor above ground level.